Wastewater, Water, Transportation, Educational, Marketing, Private, and Landscape Projects
T2050 2020 MILL AND OVERLAY LOCAL STREETS STREET TRANSPORTATION
MILL AND OVERLAY | PAVING | REPAVING | STREET RESURFACING
Communications with residents is critical when entire streets undergo major rehabilitation.
The City of Phoenix T2050 Program is a voter-approved and funded program that expands investment in street and transit improvements in Phoenix through 2050. Much of the construction work was accelerated in 2019 and 2020, and residents benefitted from five years of construction work being condensed into two.
Mill and overlay is a process where the street is graded to about 2”, and then the most worn part of asphalt is removed, and then replaced with a new layer of asphalt. This is generally the next phase after Crack and Seal, which has protected the roadway base. Mill and overlay goes from curb to curb, and is a more intrusive process where asphalt equipment is rather loud.
YPMO’s work included notification flyers to residents and businesses. The contractor would provide maps, and then YPMO would gather mailing addresses for the entire area and prepare full-sheet two-sided flyers and mail them to residents.
During the course of this project, the City changed its format and removed maps and provided limited Spanish descriptions. YPMO recommended a new format to include some maps and more Spanish, which has proved effective because of minimal hotline calls.
City of Phoenix
treet parking in neighborhoods poses challenges for complete street repair projects.
YPMO’s construction notices included specific information that let residents know when construction is happening, and alternatives for parking their vehicles.
“We had to let residents know to relocate their vehicles, because when they didn’t, the cars would be towed,” says Garcia. “If they didn’t follow the rules to stay off the street until cones were removed, the contractor would have to touch up the road in those spots.”
YPMO’s hotline response is quick so residents know what’s happening during a construction project. For this project, another firm managed the construction hotline, and there were some delays in responding to resident concerns. “We create a personal connection,” says Garcia. “When we find out about a concern, we get back within two minutes.”