PROJECTS

Wastewater, Water, Transportation, Educational, Marketing, Private, and Landscape Projects

T2050 2020 Arterial Crack Seal STREET TRANSPORTATION

Crack Seal | Paving | Pavement Treatment

PROJECT OVERVIEW

Communities deserve streets that are safe and durable, and minimally invasive and temporary repairs are prudent practices.

YPMO is on the City of Phoenix on-call list for public outreach, and this is part of a year-long street repair project. Part of the City’s Transportation 2050 Plan approved by voters, the Crack and Seal Program is to prevent cracks from becoming larger or continuing inward or downward to preserve the roadbed foundation. This temporary process holds the road together until a more extensive street maintenance treatment is needed.

This minimally invasive street maintenance construction is generally undertaken in one-mile square areas that impacts both residences and businesses.

YPMO’s scope of work included English/Spanish door hangers advising that crews would be working on neighborhood streets within 24-48 hours. Because of the city-wide nature of the program, construction notices had similar language, but tailored to each affected area, including the schedule, working hours, project hotline number, parking and sprinkler restrictions, and instructions for trash days.

During this project, the City moved to a standard format that included one Phoenix-wide hotline number. The City also maintained a website dedicated to the pavement program where residents could use an interactive map to see when and how their streets would be repaired.

YPMO provided notices to the contractor, who would hand deliver in mailboxes or tape to the garage or front door before the work started to allow residents to prepare and get their vehicles off the street. Sometimes cars couldn’t be moved (dead batteries, disrepair, etc.); if there was a vehicle in the street during construction, the crews would work around it as best they could.

“It surprised me how quickly the crews could get through the neighborhoods,” says Angela Garcia, PI Specialist. “Between Monday and Friday, they would be done with three or four blocks of homes. With this type of work, you’re in and out.”

“Residents called in to express their relief that street maintenance was finally occurring on their street. They were made even happier when they were informed that more repair work would follow in a few months.”

In spring of 2020, crews switched gears from neighborhoods to main streets, their reasoning being that there was more residential traffic than that on major roads. Less work in residential areas meant fewer disruptions tor residents working from home. In addition, as more companies began to reopen, crews transitioned to working early in the morning rather than peak hours.

OWNER

City of Phoenix

PROJECT LOCATION

Phoenix, AZ

SERVICES

-Project Hotline

-Construction Notices

-Door Hangers

-PI Coordination

PROJECT TEAM

Sunland Asphalt

DESIGN

N/A

CONSTRUCTION

N/A

THE CHALLENGE

Residents become concerned when construction impacts their homes and neighborhoods.

YPMO is an expert team that keeps residents informed of project progress. Even though construction flyers are well-written, clear, and bi-lingual, sometimes residents are still confused.

This project’s construction hotline had a number of calls from worried citizens who wanted to know what to do if they drove over the repairs and got material on their tires. “We let them know that they could drive about 40 miles an hour and the material would flake off,” says Garcia. “This took care of most of their concerns.” On a few occasions, the contractor stepped in and addressed concerns when residents complained about material spray after their cars had been detailed.

Most resident questions related to the schedule and when the contractor would be there. YPMO’s team patiently explained the schedule, and could direct residents to the City website.